Virginia Department of Agriculture and Consumer Services

OCA'S MISSION

The Office of Consumer Affairs (OCA) at the Virginia Department of Agriculture and Consumer Services promotes consumer education and regulates the practices of organizations and businesses. OCA serves as the central clearinghouse for the collection, evaluation, investigation or referral of consumer complaints.

FEATURED SERVICES

Charitable Search

The Office of Consumer Affairs (OCA) is responsible for the administration of the Virginia Solicitation of Contributions Law. The law requires any organization soliciting in Virginia to file with OCA. Registration does not imply endorsement of a public solicitation for contributions. Before contributing it is always advisable to determine if the group is filed with OCA and to review financial information on the organization to determine how they intend to spend your contribution. Use this search to determine the filing status and other information about charitable organizations, professional fundraising counsel and professional solicitors.

Complaint Topic Selector

Use the Complaint Topic Selector to help you determine the proper agency or office that may be able to assist you in the resolution of your consumer complaint.

Landlord-Tenant Issues

Frequently Asked Questions regarding residential landlord-tenant issues.