2012 PRESS RELEASES
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May 2, 2012
PROFILE BUSINESS GROUP, LLC, DOING BUSINESS AS MAXX FITNESS CLOSES IN ANNANDALE; ELIGIBLE MEMBERS MUST FILE FOR REFUNDS BY JUNE 30, 2012
Contact: Elaine J. Lidholm, 804.786.7686
The Virginia Department of Agriculture and Consumer Services (VDACS) is advising consumers that Profile Business Group, LLC, which operated as Maxx Fitness located at 7060 Columbia Pike, Annandale, Virginia, closed as of December 31, 2011. Eligible members of this health spa who believe they are due refunds have until June 30, 2012, to file a claim with VDACS’s Office of Consumer Affairs (OCA).
The Virginia Health Spa Act provides that when a health spa facility goes out of business and cannot provide membership at a comparable alternate facility, all contracts are cancelled automatically and eligible members are entitled to receive a prorated refund of the unexpired portion of their contract. Profile Business Group, LLC did not have a comparable alternate facility and all of its contracts have been cancelled by law. Profile Business Group, LLC also informed OCA that it is unable to make refunds to eligible members. Therefore, OCA will be issuing prorated refunds to eligible members from the surety bond filed previously with that office by Profile Business Group, LLC.
This process, overseen by OCA, pertains only to Profile Business Group, LLC and it is NOT associated with ProMaxx, LLC – a new company and owner opening under the same name and location as the original Maxx Fitness.
Members who believe they are due refunds should contact OCA to file a claim. Members must establish eligibility for a refund by submitting a copy of their contract, proof of payment and a completed Health Spa Refund Request form. This form is available online, or through the toll-free Consumer Protection Hotline at 1.800.552.9963. Press 2 to be connected with OCA.
For additional information, contact VDACS’ Investigator Sandy Harrington at 1.800.552.9963, extension 54601, or firstname.lastname@example.org.