2009 PRESS RELEASES

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August 4, 2009
CURVES OF SHIRLINGTON HEALTH SPA CLOSES; ELIGIBLE MEMBERS MUST FILE FOR REFUNDS BY NOVEMBER 6, 2009
Contact: Elaine Lidholm, 804.786.7686

According to the Virginia Department of Agriculture and Consumer Services (VDACS), Curves of Shirlington, a health spa located at 2772 S. Arlington Mill Drive, Arlington Virginia, closed on or about May 27, 2009.  Eligible members of this health spa who believe they might be due refunds have until November 6, 2009 to file claims.

The Virginia Health Spa Act (Act) specifies that if a health spa goes out of business and does not provide its members with comparable alternate facilities within five driving miles of the location designated in the health spa contract, all contracts are automatically canceled and eligible members are entitled to receive a prorated refund of the unexpired portion of the contract. 

According to the Act, it is the responsibility of the health spa to issue refunds to eligible members within 30 days of the closure of the spa.  The Act also requires certain health spas to file surety with VDACS’ Office of Consumer Affairs (OCA) to protect consumers in the event that a spa closes and is unable to make refunds to its members.
           
Members who believe they are due refunds should contact OCA to file for any refund due.  Members must establish eligibility for a refund by submitting a copy of their contract, proof of payment and a completed Health Spa Refund Request form. The form here, or through the Department's toll-free Consumer Protection Hotline at 1.800.552.9963.  Press “1” to be connected with a telephone counselor.

For additional information, contact VDACS’ Investigator Sandy Harrington at 1.800.552.9963, extension 54601.