VDACS News Releases
November 9, 2017
Luray Fitness Center Closes; Eligible Members Must File for Refund by Dec. 31, 2017
Contact: Elaine Lidholm, 804.786.7686
The Virginia Department of Agriculture and Consumer Services (VDACS) is reporting that Luray Fitness Center, a health club located at 52-56 West Main Street in Luray, Virginia, closed its doors to members on or about October 1, 2017. Eligible members of this health club who believe they might be due a refund of their membership contract can submit a claim to VDACS. Claims must be submitted by December 31, 2017.
The Virginia Health Club Act (VHCA) specifies that if a health club goes out of business and does not provide its members with comparable alternate facilities within five driving miles of the location designated in the health club contract, all contracts are automatically canceled and eligible members are entitled to receive a prorated refund of the unexpired portion of the contract.
According to the VHCA, it is the responsibility of the health club to issue refunds to eligible members within 30 days of the closure of the club. The VHCA also requires certain health clubs to file surety with VDACS’ Office of Charitable and Regulatory Programs (OCRP) to protect consumers in the event that a club closes and is unable to make refunds to its members.
The above mentioned Luray Fitness Center location in Luray, Virginia will be unable to issue refunds. Therefore, OCRP will issue prorated refunds to eligible members for the unexpired portion of their contracts from the surety on file.
Members who believe they are due refunds must contact OCRP by December 31, 2017, to file for any refund due. Members must establish eligibility for a refund by submitting a copy of their contract, proof of payment, and a completed OCRP Regulatory Programs Complaint Form. Click here for the form, or by contact Investigator Sandy Harrington at 804.225.4601 or by email at firstname.lastname@example.org.
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