The Office of Charitable and Regulatory Programs (OCRP) is responsible for administration of the Virginia Health Club Act.
Before entering into a contract with a health club, it is advisable to verify the registration and bond status of the club with OCRP (see Registered Health Clubs list below). For more information, visit our Frequently Asked Questions.
Information for Consumers
- Important Consumer Information (pdf)
Consumers considering purchasing a health club membership are encouraged to review these important notes prior to purchase.
- Registered Health Clubs (pdf)
- Complaint Form (pdf)
If you have a complaint against a health club you must address the complaint first with the health club to allow them the opportunity to resolve it. If you cannot reach a resolution with the club, you may then contact our office. The first step to initiating the complaint process is to submit a completed complaint form. Once the complaint form is received by this office, we will review the complaint and advise if the complaint falls under our regulatory authority and what steps we will take to try to facilitate resolution.
Health Club Registration Forms
Click here for Regulatory Programs Registrations Unit contact information.
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